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Meet the Team At Sheffield Assay Office.

15 Oct 2013

Team Member – Jackie Walker

Role with SAO – Hallmarking Production Manager

Jackie Walker - Hallmarking Production Manager

Jackie first started working for Sheffield Assay Office as a temporary Press Hallmarker covering the Christmas period in 1995. In 1996 she began working part-time permanently and progressed over the coming years to a full time employee in this role. This lead to her becoming Assistant Supervisor in 2004, a role she worked in for 2 years before being promoted to Team Leader in 2006. She finally progressed in to the Production Manager position in 2008, making Jackie a dedicated employee of SAO for 18 years.

Her main duties as Hallmarking Production Manager involve planning work schedules for the Hallmarking Team to ensure deadlines are met. The day-to-day management of all hallmarking staff including staff training, rotas, reviews and communication of internal affair. She also liaises with team leaders and clients to maintain great customer service and communication. The part of her job which Jackie enjoys the most is ensuring customer requests, enquiries and the day-to-day workload are completed on time.

Jackie is known by many of the staff as Mom but as her son and daughter also work for SAO she doesn’t mind too much. In her free time Jackie enjoys going out for meals and evenings out with her family and friends, including visiting the cinema. She can also be found at home relaxing with a good book or in the kitchen baking delicious cakes and pastries.

As a keen holiday maker Jackie would love to see more of the world. Her favourite holidaying memory was whilst visiting to Cuba when she managed to tick off the number one on her bucket list by swimming with dolphins.


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